Connect with us

Features

HITTING WHERE IT HURTS: How effective has NASA’s boycott been?

Published

on

HITTING WHERE IT HURTS: How effective has NASA’s boycott been?

On November 3, 2017, Kenya’s main opposition party, the National Super Alliance (NASA), spelt out to its supporters the names of three companies whose products they ought to boycott because of these companies’ association with the ruling Jubilee party. The three companies were: Safaricom, the giant money-minting mobile telecommunications company; Brookside Dairies, the largest milk-producing company in East and Central Africa; and Bidco Industries, one of the leading edible oil products manufacturer in this part of the world.

One month later, how has the embargo faired?

The better option?

Bina Wambui has been selling mobile phones’ airtime and sim cards for well over a decade in Nairobi’s city centre. She is an agent for both Safaricom and its main competitor Airtel. Her Charity Sweepstake-type kiosk is located on Moi Avenue, one of the busiest streets in the central business district. “Let me be honest with you,” she told this writer. “The boycott on Safaricom is definitely working. Does Baba (Raila Odinga) have shares in the company (Airtel)?” she asked me, half in jest. “His bonuses should be coming up well. Airtel has a lot to thank Raila for.”

“Let me be honest with you,” she told this writer. “The boycott on Safaricom is definitely working. Does Baba (Raila Odinga) have shares in the company (Airtel)?” she asked me, half in jest. “His bonuses should be coming up well. Airtel has a lot to thank Raila for.”

Bina told me that one of the biggest revenue streams for Safaricom remains the mobile money transfer service M-Pesa. The others are airtime for making voice calls and bundles for surfing the Internet. “My M-Pesa customers are still intact, but Safaricom customers for airtime and sim cards have dipped. I have sold more Airtel sim cards and airtime than at any other time,” she said.

On the day I went to interview her, she told me she had just received her day’s bonus from Airtel’s management. She did not divulge how much the bonus amounted to, but she said it was a good incentive for any Airtel agent who is keen on pushing sales. “An Airtel supervisor, not believing the money I am making in selling Airtel cards and airtime, came personally to see me at my kiosk,” said Bina. “I cannot complain. While my Safaricom sales have been fluctuating, my Airtel sales have been soaring. Should I call it a blessing in disguise?”

“I bank money every single day – money that I cannot dare venture out with from my kiosk. That should give you an inkling of the sales I make in a day.” Bina told me that mobile telecommunication products salespeople who operate in the central business district hold weekly meetings. “The story is the same from the rest of my colleagues: unprecedented booming Airtel sales. Now, the company is even giving a bonus for airtime sold apart from every sim card sold – even on the lowest airtime of 20 bob, you get a bonus.”

However, not all her Safaricom customers have jumped ship. “I will tell you why my M-Pesa customers are still with me: Airtel money transfer is very poor – it is inefficient and hopelessly disorganised and slow – its network is perpetually on a hang mode and if, by bad luck, you make a mistake, it takes between three to four days to sort out the problem. It is too much trouble for a supposedly cheaper money transfer system,” noted Bina. “If only Airtel would fix its money transfer issues, it would really give Safaricom a run for its money.”

A former senior Safaricom executive told me that the sprawling Eastleigh “town” or “little Mogadishu” – so named because of its large Somali population – together with the famous Kibera slum represent the largest Safaricom markets in Nairobi city. Between them, they generate for Safaricom millions of shillings in profits.

“Eastleigh might not be the best place to gauge whether the Kenyatta family’s products are faring well or not,” he said. “There has been a deliberate effort by hoteliers and restauranteurs in Eastleigh and elsewhere where there are food outlets to promote camel milk.”

Eastleigh – which is today a commercial hub of every imaginable type of business, as well as humungous residential estates and three-star hotels – has some of the biggest and busiest Safaricom shops anywhere in the country as well as small retail traders and street vendors hawking airtime and sim cards. My random check on the impact of the Safaricom boycott showed that Airtel had increased its airtime and sim cards sales in this area.

Near the famous Garissa Lodge shopping mall, a woman was selling Safaricom and Airtel airtime from the boot of her car. “Do I need to answer your question of whether the boycott is working?” she asked me. In the fifteen minutes I watched her mostly sell sim cards, only one asked for a Safaricom line; the rest all bought Airtel lines. “Some of my new customers have been forthright on why they are buying new Airtel cards – they are responding to the boycott/resist call,” while keeping their Safaricom lines, said the saleslady.

Ahmed, who I met in Eastleigh, told me that he had recently bought an Airtel card, “because I decided to heed Raila’s call of boycotting some of these consumer products. But I will be honest with you: I will not abandon my Safaricom card – I need it for my M-Pesa transactions. He did not give us a viable option, Airtel is not the option for now – its network system for money transfer is hopelessly inefficient. If Airtel would improve on its money transfer system, I would be the first one to move.”

Airtel has been recruiting massively to beef up the number of its agents countrywide. “One of Airtel’s weakest marketing link has been its inadequate agents to push their products,” said Peter Achayo, a marketing consultant. “Now they have begun advertising aggressively in Nairobi and the other major towns. It is evident they are experiencing a windfall.” Achayo said that part of the reason why Safaricom has been successful is because of its army of agents nationwide. “Agents give your products visibility and generate market competition, which ensures your products are moving fast.”

Like Bina, the saleslady at Garissa Lodge said that the Airtel money transfer system was grossly incompetent. “That is why many people who would gladly want to wholly migrate to Airtel will not: what they are doing is keeping their Safaricom sim card intact specifically for M-Pesa transactions and buying a cheaper non-smartphone phone for their Airtel line.”

Achayo said he had been conducting an impromptu survey to gauge to what extent people had moved from Safaricom to Airtel. “The entire WhatsApp NASA fraternities have changed their mobile numbers to Airtel. I have gone through nearly all the Opposition coalition groups’ on social media, which have members running into their thousands – Airtel fell on a windfall, like manna from heaven, without spending a penny doing any marketing promotion. Safaricom may pretend the shift, however slight it may be, has not affected them, but it sure like hell is feeling the heat.”

Six years ago, Gor Mahia Football Club, named after the famous Luo medicine man and magician, was looking for a sponsor after Brookside Dairy terminated its contract with the club after two years. The premier league soccer club with a fan base across Kenya, whose base support lies among the passionate Luo people, sought Safaricom’s sponsorship.

“My customers warned me I would be playing with fire if they found me selling Brookside. They have formed a vigilante group made of youths who are now moving from shop to shop to detect who is flouting the boycott.”

Its argument was simple and straightforward: We are a leading football club in Kenya and our major colour is green, which is also the brand colour of Safaricom. The club’s management argued that if Safaricom sponsors them, it would be a win-win for both: Safaricom would enjoy enhanced visibility with the green and white matching colours of the two brands, while the club would gain access to much needed financial help. Safaricom dithered and did not consider the offer.

“Safaricom is today regretting not jumping at the offer,” whispered a senior sales and marketing manager at the telecommunications company. Faced with a marketing boycott, the company is now facing the threat of a dent in its profits and market share, which could result in a collision with its major shareholders. Safaricom has been mulling over how to now approach Gor Mahia.

The company is in a dilemma: If they show interest now, it will be obvious they are responding to the boycott and the club may call its bluff and embarrass the company. If they continue dithering, without trying to woo the club, whose supporters are as passionate about football as they are about the opposition and its leader Raila Odinga, they may lose a chance to salvage their company’s reputation. The manager admitted that if Safaricom had agreed to sponsor the club, it would have been difficult and perhaps unlikely that Raila would have asked his supporters to boycott its products.

Camel milk in your tea?

Ahmed invited me for tea in one of the many Eastleigh restaurants that offer exquisite mouth-watering Somali cuisine. It provided me with the perfect opportunity to also ask him whether Eastleigh residents were boycotting Brookside Dairies’ milk. “Personally I take tea made with camel milk – it’s the best nutritionally and it is not overly skimmed,” Ahmed replied. He added that many Somali restaurants were increasingly turning to using camel milk in tea. “Eastleigh might not be the best place to gauge whether the Kenyatta family’s products are faring well or not,” he said. “There has been a deliberate effort by hoteliers and restauranteurs in Eastleigh and elsewhere where there are food outlets to promote camel milk.”

Camel milk is brought to Nairobi in trucks daily from Ilbisil, Isinya, Kitengela and Namanga towns where camel farming, specifically for milk production, is booming business. The milk is distributed to various hotels and restaurants in Eastleigh as well as in Nairobi’s central business district. Increasingly, camel tea is becoming popularly as an alternative to the usual cow milk that Kenyans are used to. A couple of years ago, if you had told Kenyans that camel milk was a practical alternative to what they are used to, they would have smirked, but today it is even sold in supermarkets.

Ahmed, who holds a PhD in Business Administration, told me people only change their habits when they are offered viable options that work just as well, or better. “As of now, Airtel is not that option, so naturally and ordinarily, what people do is such situations is they fall back to what is predictable and what they know best.”

The camel milk option among Kenyans will, in the fullness of time, become an acquired taste, said Ahmed, because just as cow milk is an acquired taste, so too is camel milk. In any case, what cow milk offers, camel milk can offer too, if not better in terms of nutritional value and taste.

Eastmatt Supermarket is a mwananchi (common man’s) shoppers’ departmental store that has three outlets in the central business district. The biggest one is on Tom Mboya Street, across from the Nairobi County Fire Station. Every day before 9.00 a.m., the supermarket receives 100 crates of Brookside Dairies milk products, namely, Brookside, Delamere, Ilara, Molo and Tuzo. A couple of years ago, Brookside Dairies, which is owned by the Kenyatta family, bought out Delamere Milk, which was formerly owned by the Delamere family that is domiciled at Elementaita in Naivasha.

A supervisor told this writer that the supermarket receives 20 crates each of each brand, that is, a total 100 crates every day. Each crate has 18 packets of milk, so it receive 1,800 packets of Brookside products daily. On a good day almost all the packets are sold.

However, in the days following NASA’s announcement of the boycott – which was aimed at hurting the Kenyatta family and its scion President Uhuru Kenyatta – the supermarket was left with a lot of unsold milk. Since the milk has an expiry date, it is the shelf manager’s job to ensure that all unsold milk approaching its expiry date (most expiry dates last three days) is returned to the company.

“Our sales seems to have stabilised somewhat, the boycott now is not as biting,” said the supervisor. Normally, by 8.30 p.m., the sales figures are reconciled and summed up. The day I visited the supermarket, the supervisor said they had 10 unsold crates. That month, Brookside had chosen to rebranded the Ilara brand. When I asked the shelf manager why Ilara milk had been repackaged, he was coy with the answer, only saying, “The company is responding to market demands.”

But if Brookside Dairies’ products have been jolted in the supermarkets, it is in the small retail outlets that the company has faced its greatest challenge. In the slums of Nairobi, from Baba Dogo, Gomongo, Huruma, Kibera to Kariobangi North, Mathare to Mlango Kubwa, Mukuru kwa Reuben, Lucky Summer and Riverside, shopkeepers have been warned to stock Brookside milk at their own risk. People in these areas, who make up NASA supporters in great numbers, have completely boycotted the milk.

Japwoyo, a shopkeeper in Kibera, near Ayany estate, the bastion of Raila’s support in Nairobi, said he had stopped accepting Brookside milk from his distributors. “My customers warned me I would be playing with fire if they found me selling Brookside. They have formed a vigilante group made of youths who are now moving from shop to shop to detect who is flouting the boycott.” Japwoyo said even the Brookside distributors are no longer bringing milk to Kibera in their lorries. “One distributor escaped with his dear life after he was accosted by the vigilante one early morning. He pleaded with them not harm him, and to take the milk and not burn his van. They obeyed, but just this one time.”

“Why Lato is sold in Kenya is ostensibly because Museveni and Brookside Dairies entered into a deal: The Kenyatta family is allowed to access the Uganda market, in return, Lato is allowed to penetrate the lucrative Kenyan market. It was a deal between two business entities and has got nothing to do with a bilateral agreement between two countries,” said my Ugandan friend.

In Kibera, people have taken to Lato milk. Lato is from Uganda and it has both fresh and the long life UHT (Ultra Heat Treatment) milk brands. Although it is manufactured all the way in Mbarara town in western Uganda, Lato UHT milk is 10 shillings cheaper than Brookside UHT. I called my friend from Mpigi in Uganda and enquired about Lato milk. She told me Lato was supposedly produced by President Yoweri Museveni’s company.

“Apart from keeping the cultural and traditional long horned Ankole cows, Museveni also keeps dairy cows in Mbarara. Why Lato is sold in Kenya is ostensibly because Museveni and Brookside Dairies entered into a deal: The Kenyatta family is allowed to access the Uganda market, in return, Lato is allowed to penetrate the lucrative Kenyan market. It was a deal between two business entities and has got nothing to do with a bilateral agreement between two countries,” said my Ugandan friend.

Jack Oduor, who lives in Riverside estate – which is ensconced between Mathare North and Baba Dogo – told me that Lato was selling like hot cakes in these adjoining areas. “My shopkeeper at Riverside is a guy from the Jubilee supporting community. He was warned not to annoy the residents by stocking Brookside milk. The shopkeeper had to extend the warning to his distributors.”

In Riverside, Mathare North, Baba Dogo and Lucky Summer, sales of Brookside milk have suffered, said Jack, who has been doing his own random survey in these areas to find out whether the boycott has been effective. “The truth of the matter is the boycott has been biting,” said Jack. “In these areas, there are boycott vigilante youth groups, whose task is to ensure that Brookside milk is not sold in the shops.”

Just for the record, the boycott is not only confined to Nairobi’s ghettoes. Dan Shikanda, who was Peter Kenneth’s running mate in the city’s gubernatorial election in August, lives and runs a shop in Nyayo estate, a middle-class suburb in Embakasi area, 12km southeast of Nairobi. Once a famous footballer who played for AFC Leopards, Shikanda is also a medical doctor-cum-politician. Shikanda’s customers in the larger Nyayo estate told him that if he wanted to keep them as his loyal customers, he should “re-stock” his shop. Translation: Do not sell Brookside milk.

“Like Airtel, Pwani Oil, Kapa Oil Refineries and Menegai Oil companies have Raila to thank,” said a Bidco sales and marketing manager, who requested anonymity to safeguard his job. “Let me tell you just how bad things are at Bidco: The company has had to do two things quickly to reposition itself: suspend the launch of a new product and do something that we have never done before – enter into sports sponsorship.”

In other multi-cultural and multi-ethnic suburban areas like Buru Buru, Donholm, Umoja, Jacaranda, Greenview Innercore, all in Eastlands, plus Kitengela and Ongata Rongai in Kajiado County, shoppers have found a way to boycott, Safaricom, Brookside and Bidco companies’ products. “We have gone ethnic: we Luhyas in Buru Buru Phase 1 have opted to buy from our Luhya shopkeepers, because we know they will not stock these products. The same goes for the Kisiis and Kambas.” In Kitengela and Ongata areas, where the Kisii diaspora mostly live, my friends in those areas told said that it is a strategy they had also opted for: “Just buying from shopkeepers from our own ethnic communities.”

These boycott warnings are not without their dire consequences. Three weeks ago in Mbita, Homa Bay County, a Brookside milk distributor was nearly lynched for showing up with his canter truck. Confronted by a rowdy vigilante mob, the driver, a Luo, was spared his life because he spoke the youth’s language. Evans Otieno, who runs a retail shop at Katitu on the Katitu-Kendu Bay Road opposite the Sondu Miriu power plant, told me that what saved the distributor’s life was that he was one of their own. “But he was given a stern warning not to be seen distributing Brookside milk in that area.” Of course, the vigilantes emptied the canter truck of all its milk. Otieno himself received the same warning from the vigilante youth group: “I cannot sell or stock Brookside milk.”

Brookside Dairy not only sells fresh and long shelf life milk, but each of its five brands have an accompanying yoghurt product: so there is Brookside Yoghurt, Delamere Yoghurt, Ilara Yoghurt, Molo Yoghurt, and Tuzo Yoghurt. Brookside Dairies’ yoghurt products have not also been spared the boycott – and nowhere has this been felt more than on the Nakuru-Naivasha Highway.

This highway is mostly used by long-distance buses and shuttles going to western Kenya and all the way to the Kenya-Uganda-Tanzania borders. Many of the travellers are destined for Busia, Bungoma, Homa Bay, Kakamega, Kisumu, Kisii, Kitale, Luanda, Malaba, Mbale, Migori, Oyugis and Rongo, among other smaller towns. In western Kenya, these towns form the bedrock of NASA’s support.

At the Gilgil weigh bridge 110km from Nairobi city centre, the buses and the shuttles have to slow down as they file in a queue as the 24-wheel trucks get weighed. Over time, the toll station and weigh bridge have become places that sell Delamare yoghurt and other Brookside yoghurts. Roving yoghurt traders and hawkers have become famous at this Gilgil weigh bridge stop, where they usually do roaring business selling cold fresh yoghurts to travellers. But since the boycott, the hawkers have decried their plummeting sales. “The travellers have been boycotting the yoghurts,” said Edward Okul who lives in Nakuru, and who plies that route between Nairobi and Nakuru every week.

Fishy business

Bidco Industries, which has its main offices in Thika town in Kiambu County, has also been suffering as a result of the boycott. A market leader in manufacturing cooking oil (both liquid and solid) and laundry soaps – known in the consumer market as domestic consumables – Bidco is now having to contend with a sustained onslaught from other market competitors.

Bidco produces more than 10 brands of cooking oil, such as the popular Elianto, Gold Fry, Soya Gold and Yellow Gold and cooking fats aimed at low-income households, such as Chipsy, Chipo, Mallo, Kimbo and Cowboy.

The boycott caught the company flatfooted. “Like Airtel, Pwani Oil, Kapa Oil Refineries and Menegai Oil companies have Raila to thank,” said a Bidco sales and marketing manager, who requested anonymity to safeguard his job. “Let me tell you just how bad things are at Bidco: The company has had to do two things quickly to reposition itself: suspend the launch of a new product and do something that we have never done before – enter into sports sponsorship.”

In the face of a sudden stiff competition amid a dipping market, Bidco Industries halted the launch of a carbonated drink that was to be unleashed in this quarter of the festive season. It also entered into a sports sponsorship deal with the rugby team Kenya Sevens.”

Bidco Industries has divided its Kenya market into three regions: Nairobi, western and coast regions. “All the regions are suffering,” said the manager, who oversees one of the regions. But your guess is as good as mine about which regions are suffering most, Coast and western regions, of course.”

Just after the announcement of the boycott, the sole distributor of Bidco products in western Kenya pulled out. Junet Mohammed, the MP for Suna East constituency in Migori, a great friend and supporter of Raila Odinga, said he could not continue with the distribution no matter however lucrative it was.

The western region begins at Flyover 60kms from Nairobi city centre and covers the region that stretches all the way to Busia, Malaba (Kenya-Uganda border) and Sirare (Kenya-Tanzania) border towns. This market, particularly, the fried fish business mainly concentrated on the Busia-Muhuru Bay along Lake Victoria – commonly knowns as the fish belt market – is key to Bidco Industries’ sales of its cooking oil products. “The fried fish business run by women is big time in western Kenya. Bidco had managed to convince the women that we have the best cooking oil for frying fish,’ said the Bidco manager.

Just after the announcement of the boycott, the sole distributor of Bidco products in western Kenya pulled out. Junet Mohammed, the MP for Suna East constituency in Migori, a great friend and supporter of Raila Odinga, said he could not continue with the distribution no matter however lucrative it was. He recalled all his trucks, which today are packed back in Migori town, which has been his home since the family emigrated from the border town of Mandera 30 years ago. “Our competitors are zeroing in hard and quick on us. It is a huge market that no company can afford to lose,” admitted the Bidco manager.

The same story is replicating itself in the coast where Bidco oils have been used to fry fish and make mahamri, a sweet doughnut that is popular in the region. Bidco’s woes are accentuated by the fact that Pwani Oil and Kapa Oil Refineries are based in Mombasa. Pwani Oil products include Fresh Fri, Fry Mate, Mpishi poa and Salit, while Kapa Oil Refineries manufactures Rina. “Bidco is seriously thinking of revising its prices in the hard hit regions as a way of stemming the slipping market to the competitors,” said the manager.

In Nairobi’s slums, most Bidco oil products are also used by traders who make chapati, fry chips, mandazi (a delicacy similar to mahamri) and fish. “These chapatis, chips and mandazi are daily delicacies that are consumed by low-income people at very friendly prices, so what we did, we tailored a cooking fat that is cost effective,” said the manager. “We had penetrated this market – from the frying fish business of Gikomba Market to these feisty small time traders of Congo, Kariobangi, Korogocho, Kibera, Mathare and Mukuru slums.”

It is still too early to conclusively tell if the boycott, called barely a month ago, has thrown these companies’ products off-balance. But as Ahmed of Eastleigh reminded me, habits are acquired and learned and people can be taught to appreciate new tastes.

Comments

Mr Kahura is a freelance journalist based in Nairobi, Kenya.

Features

INVISIBLE CITIZENS: Branding Kenya for foreign investors and tourists

Kenya’s historical preoccupation with being an attractive destination for foreigners and their money has come at the expense of catering to the needs and aspirations of its citizens. By WANDIA NJOYA

Published

on

INVISIBLE CITIZENS: Branding Kenya for foreign investors and tourists

In March 2008, Kenya was reeling from the shock of post-election violence. Over 1,000 people were dead, hundreds of thousands were displaced, women were traumatised by rape and some were even pregnant from those rapes, and some men were victims of genital mutilation in the name of circumcision.

When the weapons were down and the burning had stopped after the February 2008 accord, the priority of the leaders would have been to heal the country, seek justice and reparations, and restructure the whole society to uproot the endemic inequality and tribalism that were at the root of the political crisis. But in the midst of such trauma and need for healing and reconciliation, what did President Mwai Kibaki do? He set up Brand Kenya.

The gazette notice establishing Brand Kenya paid lip service to promoting patriotism, but its main interest was not really whether Kenya was a country Kenyans would be proud of. Its primary preoccupation was that Kenya remained a country in which foreigners could invest or relax.

The government’s target audience was not the people of Kenya but foreigners. The focus on business was roughly similar to George W. Bush’s call on American citizens to express their patriotism after 9/11 by going shopping, except for a small difference. Unlike Bush whose appeal was to his fellow Americans, the Kibaki-Raila coalition sought to appeal to foreigners to invest or spend their money in Kenya.

The establishment of Brand Kenya is just one of the more egregious examples of Kenya’s history of governments more preoccupied with pleasing foreigners than with serving its own citizens. Every time Kenyans are in distress, the main worry of the government is whether the investors will notice anything, and how soon we can cover up our human weaknesses so as not to scare them away.

Hegemony

This idea of Kenya as a country for investors and tourists is normalised through social institutions like the media and education. Indeed, a few weeks before, on January 7, 2008, at the height of the chaos, Peter Kiragu would express concern about Kenya’s image in an article in the Star, making no mention about the injustice and horror that Kenyans were experiencing.

The establishment of Brand Kenya is just one of the more egregious examples of Kenya’s history of governments more preoccupied with pleasing foreigners than with serving its own citizens. Every time Kenyans are in distress, the main worry of the government is whether the investors will notice anything, and how soon we can cover up our human weaknesses so as not to scare them away.

Kiragu complained: “The 2007 elections have painted a bad image of Kenya, far from one which was created after the 2002 elections.” He expressed hope that foreigners would not think of us as a typical African country that cannot conduct elections properly, and concluded the article with this shockingly insensitive declaration: “The brand Kenya needs to be protected more than anything or anyone else.”

An interesting element that emerges from Kiragu’s article is Kenya’s notorious belief in its exceptionalism, which is in turn based on accepting the West’s racist disdain for Africa and expressing pride that Kenya is not a typical African country. Throughout the article, Kiragu talks of a Kenya that was doing well with tourism and export, and that had been the envy of other African countries, “many of which were in even more desperate shape than Kenya”. He contrasts Kenya to DR Congo, Somalia, Sudan and Côte d’Ivoire, distinguishing Kenya from the others as a country “best known for its unspoiled game parks, which attract hundreds of thousands of international visitors who want to see lions and elephants and other animals roaming free”.

One would wish that this was just one journalist writing a personal opinion, but unfortunately it isn’t. What Kiragu is voicing is the hegemonic definition of Kenya, if we think of hegemony in terms of the ideas of the ruling class that are diffused through social institutions such as religion, media and education.

Between the investor and the tourist

In Kiragu’s article, we also see a disturbing acceptance of the racist image of Africa that requires us to achieve two contradictory targets. These targets mirror the urban-rural dichotomy, the inequality in development, and worse, the ethnic distinctions between deserving “developed” and undeserving “backward” ethnic groups.

The rationale is that because Kenya must attract investors, it must work at meeting targets of “development” set by the West in the urban areas, while on the other hand, Kenya must continue to attract tourists, which it can do by offering resource-deprived regions as the image of an Africa untouched by Western civilisation, where wildlife “roam free”.

This dual and racist tension between the investor and the tourist permeates all Kenyan life and institutions. Since independence, the government has reserved the areas around the railway for “development,” and the areas further from the railway for tourism.

One institution in which this logic is evident is Brand Kenya. In the Brand Master Plan, a document that Brand Kenya commissioned Interbrand Sampson, a South African PR firm, to write, Brand Kenya prioritises people in the following descending order: foreign investors; foreign tourists; and Kenyan citizens. The master plan reduces our constitution into a selling point that could be exploited for the Kenyan “brand”.

The master plan is a shocking document to read because it uses the investor-tourist dichotomy in its description of Kenya. Indeed, the document has profiled Kenya as “an exotic destination that is surprisingly familiar, where people and nature live in harmony alongside ambitious economic developments”.

This description is disturbing because it rehashes the colonial anthropological discourses of the 19th century. For instance, being “exotic” and “surprisingly familiar” is an oxymoron typical of the European romantic period, because being exotic necessarily means being strange, and necessarily unfamiliar.

The brand document separates the people from the nation, and relegates us to a frozen past together with our natural environment. If there is any economic development, it is not part of our lives. We are just living “alongside”, meaning that the elite are promising investors that flesh and blood Kenyans will not interfere with their investments by being unruly, or being visible for that matter. Indeed, ecologist Mordecai Ogada often says that the tourism which Kenya markets is a tourism with wildlife and no people, which is why many of the photographs advertising tourism and wildlife do not show the pastoralists grazing their herds near the wildlife.

The brand document separates the people from the nation, and relegates us to a frozen past together with our natural environment. If there is any economic development, it is not part of our lives.

Even when the master plan considers the people, it is only as labour for capital. Any democratic claims are not for the Kenyan people to live in dignity, but for ensuring that Kenyans remain out of the way while businesspeople invest in the cities, and while tourists relax in the wild.

Likewise, the recently launched National Tourism Blueprint leaves no doubt about the stereotypical profiling of Africans, and particularly of the Maasai. The document contains a photo of a man in a Maasai shuka skipping while holding the hands of two white girls, with a caption that reads: “Enriching cultural encounters with friendly people and ancient tribes.”

After all the work done by theorists on Orientalism and “decolonising the mind”, references to Africans as “ancient tribes”, using 19th century anthropological tropes, are simply mindboggling.

Daily and institutional violence

The focus of Kenya’s consciousness on foreign affirmation would explain why Kenyans experience daily life and institutional and collective processes as a form of physical, moral, emotional and intellectual violence. The institutions are not for serving them, but for pleasing foreigners.

In electoral democracy, for instance, elections are often followed not with sympathy for Kenyans’ frustration with the ineptitude with which the process is handled. Rather, Kenyans are treated to expressions of irritation about the lengthy periods Kenyans take to complete the process of elections, which interrupt business in the country. Democracy is not for Kenyans to have a say in the governance of their country, but for the government to prove to the West that Kenya is an ideal business and tourism destination – because we can manage “civilised” ideals like democracy and elections, unlike other African countries.

Similarly, roads are not planned to serve poor Kenyans or to be used by ordinary Kenyans. As Patrick Gathara has said in different forums, roads are prioritised over the people who should use them. The poor are evicted to make way for roads, and the roads are so badly designed that they kill hundreds of pedestrians, fail to accommodate bus stops or bus lanes for commuters, and have no walkways or bicycle paths for users without cars.

Another example is healthcare where Vision 2030 and the Jubilee manifesto use tourism as the model for healthcare. The tourism framework for healthcare essentially leaves the cheaper treatment of communicable diseases in the realm of the public healthcare system, and reserves the more expensive treatment for non-communicable diseases, especially cancer, to private hospitals.

That is why the filling up the coffers of the National Hospital Insurance Fund (NHIF) is not the universal healthcare that the Big Four agenda makes it out to be. NHIF money will end up in private hospitals with the best equipment and specialists, which means a windfall for medical equipment manufacturers, pharmaceuticals and medical insurance companies. Meanwhile, government doctors fail to achieve the job satisfaction they went on strike for, and they watch as the government imports doctors from Cuba and pays them more than the local doctors.

In education, the same lack of care for Kenyan children applies. The shoddily written and launched curriculum includes pathways that are potentially discriminatory because they would allow schools to choose favourite or privileged children to pursue subjects that have better prospects of social mobility. Each time the Kenya Institute of Curriculum Development (KICD) officials discussed the document in public, the most common rationale for the curriculum change they cited was that the curriculum was what the business community wanted, and was following the trends in education abroad. And, no surprise, most of the theories on which the curriculum was tailored were up to 40-years-old and were almost all foreign.

Despite decades of major overhauls in political administration, the rationale of Kenya’s institutions has remained deeply colonial.

Starting afresh

Kenya achieved a great milestone when it ratified the progressive constitution in 2010. However, the institutions, their rationale and operational style remain firmly colonial and rabidly racist, which explains why Kenyan daily life is so violent.

Despite decades of major overhauls in political administration, the rationale of Kenya’s institutions has remained deeply colonial.

Calling our institutional culture colonial does not mean that our institutions have not changed over the past sixty years. Rather, it means that the colonial rationale is repeatedly and deliberately reinforced in the present day. Decade after decade, regime after regime, government institutions have wired themselves, built themselves, and reproduced policy documents to remain focused on the West, and to wipe Kenyans out of the picture. These institutional reinforcements would explain why the government seems to be meeting little institutional and collective resistance as it rolls back the political and social gains made with the new constitution.

Seeking to explain why political reforms in Kenya have never translated into the material improvement of Kenyans’ lives, Gathara wrote five years ago that Kenya had “tried everything except reform the patterns of thought that find their genesis in the attitudes and divisions of the half century of colonial rule that preceded them.”

Our biggest political problem is no longer our constitution. It’s our institutions.

We need to deconstruct, and probably destroy and rebuild, Kenyan public institutions. The few government documents I have interacted with, especially from the education and tourism sectors, are all riddled with racist tropes of Africans, and an obsession with Western approval so that we can earn Western money.

Kenyans will have to go through a national mental re-engineering that heals us of our inferiority complex and deals with our historical wounds, and then write an affirmation of dignity as human beings. Using that affirmation, professionals should write new major policy documents to cleanse them of their racist tropes, and to make the needs and aspirations of Kenyans paramount.

Such work will require a lot of brain work and will probably bring little glory. But if we do not spend time on understanding the ideas, attitudes and behaviour of Kenyan public institutions, the current government will reverse all the political gains we have made. And by 2022, Kenya will look curiously similar to the 1970s, when we were ruled by crony elites under a one-party system. We have to put our minds to work, and rewrite Kenyan policy documents and rebuild Kenyan institutions so that their primary reason for existence is to serve Kenyans.

Continue Reading

Features

DREAMS OF EMPIRE: Stepping out of America’s Fading Lustre

As Donald Trump surrenders America’s global preeminence, Africans – at home and in the diaspora – should work to build an African superpower rather than succumb to Chinese colonization. By MKAWASI MCHARO HALL

Published

on

DREAMS OF EMPIRE: Stepping out of America’s Fading Lustre

The first African Diaspora Young Leaders summit was coming to a close in Washington DC. The State Department had sent me an invitation to the closing dinner. RSVP for one, I wrote back. State Department dinners are often a microcosm of the global political structure, and schmoozing around with the diplomatic corps is like listening to the whispers of countries bottled up in one room.

Sometimes you catch the ambitious Washington-based African ambassador gunning for the presidency in his or her country, but I’m yet to catch one with a big idea for a United States of Africa. Most of the African envoys do not want to stay in America once their tour of duty is done. They are not economic refugees and their dreams are made. I want to find out from the room filled with ambitious African youth if they want to stay on and catch the American dream. They are also looking to lead the continent in conquering an uncertain 21st century and the US might just be a launching pad.

I asked as many as I could, and without hesitation they all quipped a version of, “I’m going back home of course!” I qualified my question further and asked, “If you got an offer for a job or graduate studies here, would you stay?” One tall Malian fellow hesitated and shook his head in a circular manner. That was the extent of his commitment to pursuing the American dream. He did not care for pecan pie either. These are not singular-story instances meant to create a bias. America has lost its lustre even among young Africans.

In a short while, this realisation would be ascertained by none other than the Under Secretary of State for African Affairs. He stood up to speak and asked the young Africans to speak well of America when they got back to their countries; that America is not as bad as they show it on television. I almost keeled right off my playing-diplomat-for-a-night seat. When did the script change so drastically? It’s no longer Africa asking America to stop spreading the unsavoury story about a dark continent. Now an American top-ranking diplomat is trying to right the image of a superpower that’s suffering an ugly meltdown and the whole world has a front row seat.

In spite of America’s fading lustre, there is still a growing African diaspora in the United States, and they will in a few decades be part of the “people-of-color” majority in the United States. For the American-Africans or Continental Africans who have become citizens, this is their home, one that enables them to play out their transnational citizenship as successfully as other diasporas before them have. An understanding of Continental Africans’ positioning along the timeline of American empire-making is important. It should help get Africans becoming more proactive in establishing an influential presence in American politics and policy-making, and also in pushing Africans to conquer their own continent for themselves.

A savage inspiration

Empire rises through stages: Conquest of territory; elimination or assimilation of indigenous peoples; and the building of new and more efficient trade routes. Those who lead conquests embody the animus dominandi, a necessary force of evil in the usurpation of power, wealth and security.

The end goal in a humane conquest, if the oxymoron can be believed, is the establishment of peaceful coexistence with those conquered, or the removal of oppressive leadership from the land invaded. In modern history, only one humane conquest comes to mind: Tanzania’s invasion of Uganda in 1979 to dislodge the brutal regime of Idi Amin. It lasted all of five months. America’s preemptive invasion of Iraq post-9/11 was sold to the people as a remedy that mirrored Mwalimu Julius Nyerere’s Uganda invasion: to free the people of Iraq from Saddam Hussein’s oppressive rule. But it soon became clear it was a greed-driven opportunity for war profiteering and expansion of the American corporate empire that had become a monstrosity.

Empire rises through stages: Conquest of territory; elimination or assimilation of indigenous peoples; and the building of new and more efficient trade routes. Those who lead conquests embody the animus dominandi, a necessary force of evil in the usurpation of power, wealth and security.

There are many wars that America has fueled to maintain its interests and footprint in foreign soil. It wasn’t always like that. America grew out of European immigrants who were running away from persecution, famine, and war in their own lands. They came to America seeking fortune and new beginnings, and they formed a country that rejected monarchy and its extreme powers. America was the biggest and boldest experiment in democracy and freedoms that attracted people from all over the globe. This roaring inspiration was also ruthless as European immigrants who became white Americans held millions of Africans in bondage and massacred millions within indigenous nations, with the survivors confined to reservations. Vicious greed easily becomes a reality in empire-building.

Eventually, a civil war that killed over 600,000 Americans brought an end to slavery. This is a price they had to pay for the dream of a truly free nation whose citizens were all considered as created equal and endowed with the same inalienable rights. It took bold and selfless political leadership to apply this principle of freedom to enslaved persons. President Abraham Lincoln’s emancipation proclamation in 1863 was met with disdain and dismissal from his friends and enemies alike. It ranked poorly as a political move.

Lincoln was driven by his own conscience and the American Constitution, a document that captures the ideals of a people, written with the ink of human kindness. It is also a document that has made America the “home of the free and land of the brave”. The irony of it all is that America was also built through the savage inspiration of those who stopped at nothing to succeed; immigrants who never gave up, never made excuses, and never let hunger, disease or the ravages of unpredictable Mother Nature stop them.

Dust bowls came and threatened famine, and the new Americans started afresh. The Ireland famine they escaped from was far worse as it had killed over a million. Floods came and carried the homes of new Americans carving a home from scrub in the wild West, and they rebuilt. They had far worse memories of homes shelled with bombs and bullets in war-torn Europe. Religious persecution in Europe brought the Anabaptist Amish to America where they found freedom and thrived in exclusive communities of their own defining. Persecuted Mormons trekked west through harsh territory and built their city on the hill out of a mirage of hope. Diseases came and killed families that moved to nowhere-places in the expanding America, and they picked up their shredded hearts and kept on striving. The Chinese suffered calculated segregation through the Exclusion Act but they found a way to remain an important part of building America throughout the 1800s.

Enter the Africans

How could anyone not feel inspired by a country made up of people who came from every corner of the world and found more ways than one to dream and achieve? Is it any wonder that the American Dream phenomenon took root and became the country’s biggest thought export that kept drawing in the rest of the world? The land where every dream is possible also became the allure for African immigrants from the mid-twentieth century, their numbers spiking from the early 1980s.

New legislation broke the Europeans-only influx into America and allowed more Africans to become part of America’s citizenry. A place of great contradictions: on one extreme, African descendants were enslaved for two-and-a-half centuries, and on the other extreme, free and educated Continental Africans were provided a way in through the Immigration and Nationality Act of 1965.

Empire and smart nation-building knows that human capital is key in its expansion and stability. From the Roman Empire that had earlier been the cradle of modern democracy to the United States of America, citizenship held the highest value for the inhabitants. It gave them the power to vote, to gain access to economic opportunities, to hold office, and to move freely.

New legislation broke the Europeans-only influx into America and allowed more Africans to become part of America’s citizenry. A place of great contradictions: on one extreme, African descendants were enslaved for two-and-a-half centuries, and on the other extreme, free and educated Continental Africans were provided a way in through the Immigration and Nationality Act of 1965.

Stages to citizenship become goals that an immigrant works very hard to achieve. In a land where the biggest pull factor is the American Dream, achieving that dream becomes a calculated get for African immigrants so that tales of their personal conquest will vindicate their desertion of home. When Europeans set out for the United States on boats and scraps of boot, many died out of pride, refusing to return to homes that still had their arms open wide for them in case things did not work out. The shame of not achieving that dream would be too much to bear. They would die in the gold rush melee, in the coal mines, in the cowboy ventures, in the farmers’ fight against nature, and in the run-in with Native Americans fighting to hold on to their lands.

Africans who come to the United States are no different from those first immigrants. Much as most come with a mind to acquire their education, a slice of the American Dream, and promptly go back to beloved Africa, they discover that the road to achieving what they came for is entangled in legislation and privilege. They are outsiders standing in a long line of immigrants waiting to get in to the gates of a new belonging.

Becoming American for an African is very rarely a personal goal but a necessity acquired to assist with personal conquest. Africans do not carry the pride of nation as Americans do. My neighbours, like many Americans, fly the US flag every public holiday and any other odd day. I have recently purchased a Kenyan and a US flag that I will fly on my front porch to test out the feel of nationalism. In Kenya, I would not be allowed to fly my Kenyan flag. However, in a changing America, pro-Trump neighbours will also look at my Kenyan flag askance as it will indicate an unwelcome immigrant presence.

As the latecomers in the game of American belonging, there isn’t much out there on African immigration statistics. Shaw-Taylor and Tuch (2007) surmise that about a million Africans immigrated to the United States between 1965 and 2007. These records are usually far below the real numbers as many who come and stay do not participate in the census. Second generation Continental Africans have also increased significantly. The Nigerian diaspora has become one of the fastest growing, both in numbers and in economic success. A Bloomberg research bursts the myth that Asians are the only ones at the top of the intellectual wealth pyramid.

The Kenyan diaspora, meanwhile, continues to astonish as its remittances to Kenya grow to a whopping Sh197 billion (nearly US$2 billion) this year, up from Sh174 billion (about US$ 1.8 billion) last year. The tragedy of the Kenyan diaspora, at least those in the US, remains their insistence on staying cocooned in cliques and tribal mindsets while abroad, an attitude that makes them ineffective pawns in America. A long straw extends from the mouths of family and community in Kenya and dips into diaspora pockets, and each year, the gulp gets bigger, thanks to the powerless generosity of a splintered diaspora. With all their smarts, Kenyans in the US have refused to invest in the strategy of building a united front as a power bloc, and so their remittances remain untapped influence. Eight years after the constitutional enshrining of their right to vote, the Kenyan diaspora in the US still cannot vote back home.

The Kenyan diaspora, meanwhile, continues to astonish as its remittances to Kenya grow to a whopping Sh197 billion (nearly US$2 billion) this year, up from Sh174 billion (about US$ 1.8 billion) last year. The tragedy of the Kenyan diaspora, at least those in the US, remains their insistence on staying cocooned in cliques and tribal mindsets while abroad, an attitude that makes them ineffective pawns in America.

No immigrant community has ever achieved influence without the strategic politics of mobilisation and organisation in their adopted country. Kenyans are adept at splitting their power by dismissing each other’s efforts. They duplicate, triplicate and quadruplicate initiatives instead of supporting what is on the ground. The new entrants to a cause will dismiss others as failures and with great humility argue that they are the ones who will make it happen. The community politics of the Kenyan diaspora is not only a microcosm of Kenyan society in Kenya but a far darker version of it.

Lessons from how other immigrant communities in the United States conquered in spite of their political or ethnic diversity are yet to sink in for the Kenyans. Collective intelligence is a switch that an initiative-taker turns on, but the bulb will not light up until the people with their hands around it stop the sabotage. (I have played significant roles in the Kenyan community in America long enough to observe its ways, which gives me a measure of authority on the subject.) Perhaps the growing second-generation Kenyan-Americans will shape its power.

Conquest, China and African superpowerdom

If the American republic has risen to superpowerdom through conquering occupied lands, eliminating indigenous peoples, and building infrastructure through the wilderness, all while using stolen labour and the legitimisation of a cruel injustice, why hasn’t the African continent achieved as much in its own continent where its nations are free? Dreams of a Pan-African state have flared up with the staunchest Africanists and died like a kerosene flame, leaving only a smoky trace of it that still lingers.

To build empire, Africa would not need to engage in the cruelty of displacing or enslaving anyone. The Morgenthaunian animus dominandi or necessary evil-nature approach to raising empire has to be redefined if Africa is to use it to achieve superpowerdom. By superpowerdom I do not mean a hunger for domination over others, but a reaching towards the highest levels of self-realisation as Africans. Such realisation comes with technological advancement, an end to poverty, the inalienable right to freely acquire knowledge for its own sake, and definitely the restructuring of political systems and inculcation of integrity in the continent’s democratic processes.

But is Africa interested? The current trend has African countries firmly serving nationalistic self-interest at best, and more of individual strongman interests. A continental trading bloc covering at least fifty African countries has been in the works, but its success is yet to unfold. The assumption that an African economic bloc could set the giant continent off to the 21st century superpowerdom is unlikely; at least not without independent institutions powerful enough to ensure economic accountability and social justice.

The success of America’s rise, savage inspiration that it was, also came from the independent institutions that checked its rogue politics, demanded a righting of wrongs, and allowed for people power. If African is not ready to hold its rogue leaders to account as South Korea recently did by throwing its corrupt president in jail, an economic bloc will only create a deeper chasm between those who can manipulate trade and those too far from the decision-making table.

Africa is a willing victim in the unfolding conquest by the rising Chinese global power, which is carrying out open surgery on the continent. As they open up the innards of Africa and plant Confucius centres in colleges, popularise Mandarin classes, establish television stations to transmit Chinese propaganda, and build breathtaking infrastructure, Africa seems content with the drip of modernisation-on-loan feeding its arteries. There is nothing the Chinese are doing that global powers of the past – Malian, Roman, British, American and others – did not do.

China’s Belt and Road Initiative (BRI) that seeks to etch the most ambitious trade routes across several continents is reminiscent of the Trans-Sahara trade routes that gave superpower status to the kingdom of Mali for a span of seven hundred years – until the Europeans made more efficient trade routes through the Atlantic. It wasn’t until America built the Transcontinental railway that connected it from sea to shining sea that the country actually started its rise to superpower status. Throughout history, control of new and more efficient trade routes have led to the rise of new empires. How is it that free African nations and their rich diasporas cannot build an engineering marvel from Cape to Cairo all by themselves?

The unfolding conquest of Africa is a willing victim eyes-wide-open surgery on the continent by the Chinese rising global power. As they open up the innards of Africa and plant Confucius centres in colleges, popularise Mandarin classes, establish television stations to transmit Chinese propaganda, and build breathtaking infrastructure, Africa seems content with the Chinese drip of modernisation-on-loan feeding its arteries.

White nationalism and the Age of Trump

Trump’s America is a surrender of empire in exchange for white nationalism. Stoking trade wars and supporting white extremism is a calculated recipe for white nationalism. The president has been on an anti-globalisation rampage. He has attacked regional and inter-governmental trade treaties, environmental agreements and military alliances that have kept America at the helm of the current global political structure. The president is in the throes of a ferocious tariff war against China, Canada and European countries, all trading allies of the United States. It has become common to wake up to news about American industries now making significant losses and some shutting down because the targeted countries are no longer buying American products. Farmers and fishermen whose products are exported to China now need a government bailout to survive.

Anti-immigrant policies have restricted temporary work visas that usually bring in seasonal workers from Mexico to work on farms and in the crab industry. As a result, massive fields of unpicked crop have gone to waste and the crab industry has suffered. The same policies have created the parent-child separation debacle in Texas, a racket that turns out to be, no surprise at all, a profiteering racket. While the world reels in shock at how low America has sunk, the detention business continues to thrive as it nets in new clients in immigrants seeking asylum. The GEO Group that runs private prisons also happens to be the biggest contractor for the U.S. Immigration and Customs Enforcement (ICE). The company is also accused of sponsoring politicians in Texas, the same state where unconscionable detention of children is happening.

In all this, good old American activism stays fired up and keeps agitating its way to justice. A company as powerful as the GEO Group now feels threatened by the Dream Defenders Action who have exposed them. A strategic and sustained fist pumped in the air has proven a formidable weapon against massive corruption in a country as powerful as America.

As the Mexican border immigration wars rage, some African immigrants who never thought themselves unsafe now find themselves targets of the government’s ransacking of those who supposedly cheated in their citizenship interviews. The U.S. Citizenship and Immigration Services is on record explaining the task to de-naturalise “errant” Americans who took up citizenship since 1990. That is the decade the numbers of Africans in America started rising significantly.

It is well-known that Trump has an issue with Nigerians, an identifier he uses to mean Africans. And he’s not alone in calling all Africans Nigerians. Perhaps it is the rising power of Nigerians in America that feels too threatening. The whitening of America in the Trump era is real. The immigration witch-hunts conjure up histories that led to some of the worst human atrocities in places like Nazi Germany where unwanted groups of people who had started thriving were exterminated.

While this remains an interesting time in America, perhaps the incredulous nature of it drives one to the conclusion that it is all in futility. The numbers will sort it all out. Unless white people increase their population at an astronomical rate in the next few decades, America is destined to become a country of majority “people of colour”, for lack of a better term. It is a scary thought that stoked the flames of white nationalism in Britain, leading to Brexit, and now in the United States. Human civility is superficial. Once threatened with the possibility of extinction, conquest or minority status, the human becomes the brute in a jungle where all civility disappears.

While this remains an interesting time in America, perhaps the incredulous nature of it drives one to the conclusion that it is all in futility. The numbers will sort it all out. Unless white people increase their population at an astronomical rate in the next few decades, America is destined to become a country of majority “people of colour”, for lack of a better term.

Only communities that have lived in close connection to the earth will tend to have a greater sense of civility and welcome for the stranger, conquering only to ensure their own survival, but not to fuel uncontrollable greed. America is a corporate empire built upon unexpiated savagery, and like all empires, it will come to its end.

An ode to indigenous peoples

Sitting Bull. Crazy Horse. Little Wolf. Spotted Tail. Red Cloud…the list is long. These Native American warriors who defended the usurpation of their land with fierce skill and legendary valour will inspire for ages. Their defeat will also depress the human spirit that cheers on the emancipation of the conquered. Victories of Native American nations against American expansion are filled with breathtaking courage. The Lakota, the Nez Perce, Cherokee, Navajo, Sioux, and many of the almost 600 indigenous nations held their ground against an army with numbers, resources and technology they could not match. As with most peoples who get conquered, the lack of a united front plays into their defeat.

A story is told in the annals of history that Sitting Bull once had a dream that his Lakota people of Standing Rock would vanquish the approaching American army led by the feared General Custer who had never lost a battle. On this day, Sitting Bull and his vastly outnumbered Lakota warriors prepared to fight yet again. His dream came true, and to America’s shock, the inconquerable Custer was killed and his army decimated at the famed battle of Little Bighorn.

But it wasn’t the dreams of one who prayed to the Great Spirit that won the battle; it was the ferocious zeal to survive when faced with extinction. It was the same zeal that led Shaka Zulu to victory against a British army with superior weaponry at the battle of Isandlwana; the same Ethiopian dare that trounced the invading Italians at the battle of Adoa; the same fire that led to the Mau Mau uprising against Empire in Kenya.

It is the same fire of indigenous African peoples that need instruction to rise and conquer a continent they already occupy, lands that already belong to them, resources that are theirs to exploit. The unfolding development in Africa is the footprint of another encroaching superpower. Africa should not surrender to a second colonisation so soon.

Continue Reading

Features

HEALTH FOR ALL: A reflection on the current state of healthcare in Kenya

The goal of universal healthcare must take into account how Kenyans access and pay for health services, and eschew the concept of “world class” as a standard for what good quality care should be. By NJOKI NGUMI

Published

on

HEALTH FOR ALL: A reflection on the current state of healthcare in Kenya

There are three main concerns Kenyans from all walks of life have during illness or any manner of health crisis: 1) Who is going to take care of me, and where do I have to go to access that care? 2) Will all the options I need for full care be available to me, and are they the best ones there are? 3) Who is going to pay for the options I take? Is it going to have to be me, and what does that mean for my budget and my life?

These are obviously very valid and important questions, and it is a challenge to separate them because they weave so intractably into each other. Where we go and who we see when ill are dictated by who we are. Our age, gender, religion, socio-economic class, employment status, tribe, and proximity to an urban area or hub dictate the options available, and all these rest on the bedrock of the available funds to create and maintain a system of administration, equipment and skilled workers that avail healthcare services. All that considered, let us unpack each of these questions to see much more clearly where we sit in this often confusing and scary place.

Becoming a patient

The first thing we need to remember is that nobody plans for illness, and in that African cultural and spiritual way, we actively assume full wellness in anyone until they are on the verge of collapse. This is rooted in a commonly understood and yet completely unsaid superstition that if we summon illness it will come to stay; so we deny it until we cannot any longer. Kenyans are much less likely to be hypochondriacs than they are to sit uncomfortably on a symptom until it is alarmingly close to its worst possible manifestations.

The first thing we need to remember is that nobody plans for illness, and in that African cultural and spiritual way, we actively assume full wellness in anyone until they are on the verge of collapse. This is rooted in a commonly understood and yet completely unsaid superstition that if we summon illness it will come to stay; so we deny it until we cannot any longer.

A lot of this is linked to the roles we play in society: many people have hostile employers who view illness as a way to chicken out of work. Additionally, there are things we cannot opt out of, even while ill: parenting, especially by mothers of small children, is an example of a 24-hour shift regardless of our state of health. Many doctors will actually make a decision to admit and keep a mother who needs bed rest in hospital because sending her back home is a guarantee that nobody will let her stay in bed longer than five minutes. Many mothers cannot even have a short call in peace when in a house with a small and active child, let alone have a quiet meal or a full night’s sleep.

The idea of who is going to take care of a sick person, therefore, has to begin with who is available to take over or cover for the tasks they have, because this helps them on the path to acknowledging lack of wellness that is severe enough to need intervention from an outside source. Women again tend to draw the short straw and take on a third shift of minder to the sick and frail in a household. Predictably, another woman will likely be destabilised from other roles to come and hold fort for a woman if she herself is sick. Women therefore end up trading their time (as it is seen as less valuable) to take sick relatives to hospital and to assist recuperation there and at home.

Where we go to find help

When seeking help for illness, we prefer to play our cards as close to our chests as possible, and as Kenyans we cannot really blame ourselves for this. In a society where trust metrics have been in active decline for a while now, we are used to being scammed. We watch liars every day on our news channels and listen to them every Sunday at church. Choosing the devils we know, however inefficient they may be, is an easier option emotionally for a people weary of untruths.

One option is to go straight to a chemist, because most people end up at one, one way or another, to buy medicine. They relay the group of symptoms to the person behind the counter, whose only claim to care is a white coat. This person listens to the symptom list: to be fair, it is usually pain, stomach problems, or something respiratory, the majority of which are not too serious, and these things can mostly be managed over the counter. There is definitely room for one-stop interventions and medications, but one key issue is that a single quick public exchange often reduces the quality of the questions and the depth of the answers given. It is thus very easy to miss the subtle nuances between a series of self-limiting symptoms which need instant calming for quick relief, and an unfolding disease process which would need a more intensive treatment plan, as mapped out by lab and image investigations.

Another key locus in an honest healthcare analysis in Kenya is the traditional practitioner, who can be a herbalist, spiritualist, medium or even a medicine man or woman. Often the holders of cultural knowledge and trust, and able to speak to us deeply in language we can understand, using a frame of reference we are instantly familiar with, they have often been much more affordable and much easier to access, sparing us the long queues on hard chairs which end with cold, uniformed people using hard words that nobody understands.

Traditional practitioners can also seamlessly weave in spiritual ideology around healing, which can be a challenge for Western-trained caregivers. Several schools of thought would seek to corral or erase the traditional practitioner, but if anything, they are becoming increasingly popular in light of the limits current care has in seeing the person as a whole being as opposed to a concatenation of symptoms that need solving. Additionally, with the rise of Eastern practices, we are seeing more of Chinese medicine and Ayurvedic methods being explored in academic spaces. A reasonable strategist can project that the diverse African healthcare methods are the next frontier for Big Pharma. This is a conversation that is going on globally, not just in Kenya, and we would do well to take the brief headstart we have to explore some of these areas to whatever advantage we can.

The list of formal facilities available to Kenyans includes public hospitals, clinics and dispensaries, known mostly for understaffing, overcrowding, and subsequent inefficiency. Though many Kenyans go in and out of them daily without too many issues, they boast few stories of consistently stellar service. Faith-based and mission spaces have had many successes, but the vast majority of them are small operations and the footprint of their impact, even cumulatively, is thus limited. Private facilities close out the ranks; they are known for better quality amenities and offerings, but with the price tag we have learned to expect from all private suppliers of goods that should be publicly available—including transport, education and security. They are mitigated by market forces alone, and not subsidised by our taxes or regulated by public policy.

The list of formal facilities available to Kenyans includes public hospitals, clinics and dispensaries, known mostly for understaffing, overcrowding, and subsequent inefficiency. Though many Kenyans go in and out of them daily without too many issues, they boast few stories of consistently stellar service.

The case against being “world class”

We should really worry about the concept of “world class” as an abstract standard permeating our ideas of what good quality should be, especially with a sector as vast as healthcare. First of all, the idea of urbanness and urban contexts is intractably tied to the availability of specialist caregivers and facilities all over the world. Attracting and keeping certain cadres of healthcare providers necessitates certain amenities and access to a lifestyle associated with upward social mobility. However, rural contexts have human beings who are just as much in need of these exact services, but “world class” escapes an association with village life and small scale. There is nothing inclusive about it. It is not a term that was designed to make room for people who fall outside its reach.

Secondly, the trappings of “world class” care are almost, blow by blow, things that can be associated with luxury and availability of high budgets to afford the comforts over and above the basics. In the mostly capitalist context of the Kenyan economy, dignity is one of those things, because in many senses people have to pay to matter. The speed at which people will rush to the bedside of a VIP will tell you that even though the value system of care argues that all people are equal, the Orwellian situation where some are more equal than others, as detailed in the classic literary work Animal Farm, can most often be trusted to prevail. A “world class” situation where people who pay and people who don’t pay are getting the same quality of service can create conflicts, and we therefore find that we have to create discomfort for people who pay less in order to justify the comfort of those who are paying more. A practical example of that is the ever-shrinking size of economy class seats in most airliners.

Thirdly, “world class” in resource-limited contexts like these has tended to focus, rather dangerously, on flashiness of equipment and an array of available specialties, rather than on how the people feel about how they are being treated and guided on the path back to health. We have seen billboards with photos of futuristic diagnostic machines, but heard horrifying stories of patients suffering in the same hospitals where the sci-fi imagers sit. In many ways, we like the idea of a hospital that looks like one abroad but haven’t thought beyond that to a hospital where Kenyans are treated as though they matter.

But even as regards care, we must focus on the caregivers, and the situation with them in this country has been tenuous for a while. The line between public healthcare workers and private ones is very thin because most of them receive their education in the same institutions. The labour issues of the healthcare sector have been known for a while, with strikes rocking the nation at different points, causing unfathomable gaps in direct patient care and public health interventions for vulnerable populations, such as children under the age of 5, people living with HIV, pregnant mothers, the elderly etc. For many reasons, top among which are understaffing, overwork and underpayment, many caregivers are burned out and unable to engage humanely in the lives of their patients, and this humane engagement is the bedrock of what the intention of the word “care” is. Professor David Ndetei et al published a preliminary sample study in 2014 that found that over 95 percent of caregivers at Kenyatta Hospital, Kenya’s largest teaching and referral hospital, were showing clinical signs of burnout. As such, we can have all the best machines in the world, but if we do not also ensure that our caregivers are at their best, we are already running a losing race. The same can be said of healthcare support and administrative staff.

A fourth element of “world class”, which we may have been phased out due to unfocused policy, is matching the disease burden and health needs of the people with the opportunities for training new specialists. This country is only just coming to terms with its prevalence of cancer and many non-communicable diseases, for instance. Our previous leaning on tropical medicine and infectious diseases without keeping a sharp eye on the peripheries has allowed this to feel like it snuck up on us when in reality people have always been suffering: it is just us who didn’t take notice.

We can add to this list the conditions that are considered “rare” and therefore possible to ignore because their sufferers have not reached a number large enough to make macroeconomic investment worthwhile. As such, those with the means are able to get treatment and management in other countries which, whether for free market reasons, solid national planning, or both, enabled spaces where this is available. Often we hear of VIPs who manage public resources having the additional perks of opting out of the care available here, which is almost as though, when it is convenient, they get to stop being the Kenyans they are happy for the rest of us to be. This is not an indictment on everyone who has had the privilege of getting on a plane to places like the UK, India or South Africa to access treatment: it is, however, a recognition of the tragedy in the lives we have lost because so many were not able to access the same options. It becomes pricklier when we consider that sometimes there is room for our national public insurer to pay for people to get care abroad, which is obviously wonderful, but why do we remain unable to do what it would take to avail those options here to all Kenyans? How can we ensure that all lives are viewed as equally valuable?

Often we hear of VIPs who manage public resources having the additional perks of opting out of the care available here, which is almost as though, when it is convenient, they get to stop being the Kenyans they are happy for the rest of us to be. This is not an indictment on everyone who has had the privilege of getting on a plane to places like the UK, India or South Africa to access treatment: it is, however, a recognition of the tragedy in the lives we have lost because so many were not able to access the same options.

A general issue with accessing care abroad is that the great equaliser of persons as regards quality of care becomes emergency services. Regardless of who we are, if we are involved in a road traffic accident or suffer some other acute trauma, we are bound to the nearest facility, wherever it may be, to get the interventions that we need in order to make sure that we buy time and avoid death. During such moments, it is not how much we can pay that matters as much as the assurance that wherever we go, the people in both private and public spaces can give us the exact care we need to keep us alive. Currently that is a difficult assurance to give Kenyans, and so these aspirations towards world-class care are more distractions than they are honest analyses of what is actually possible for us.

Who pays for universal healthcare?

The organic segue when discussing value of life in healthcare is to ask ourselves a few rather philosophical questions. How much are states willing to invest in the life and wellbeing of their citizens? A quantification of the amounts of money a nation’s citizens pay out of pocket for healthcare would be one way to understand that. Understanding where citizens have to plug in from their own net income—and why—may be a more qualitative way to map out any gaps in a country’s healthcare spend.

We have to negotiate the practicalities of actively rolling out what we call universal healthcare. It cannot qualify as universal if citizens cannot access it, or if they are paying a significant part of its cost from their own pockets. It bears explaining that once rolled out, Kenyans may not pay for it, but it is far from free: What it means is that everyone’s care is averaged out and charged to each citizen via the varied taxes we already pay, as well as from the net incomes of a nation from the items it offers for sale to the global market. Basically, we put money in Caesar’s pocket, and it is added to whatever Caesar already has coming in, and then Caesar pays for everyone. The reliance on a central source of funds for our healthcare can be worrying if we consider our rising national debt, and our known tendencies to make monies intended for public expenditure disappear. Furthermore, it has been a long time since Kenya even pretended to spend 15% of its total budget on healthcare, as it pledged in the 2001 Abuja Declaration, so how we move from blatant disregard to even just toeing the minimum will be a matter of the ideal sustained political will that is known to elude us on many other matters of public interest.

The other source of money for healthcare spend is medical insurance, and because of the relatively tiny percentage of people who are privately insured in this country, most of whom access this as a benefit of formal employment. Comprehensive comparisons and analyses have also been hard to come by, but it is the rare client who has not been blindsided or left in the financial lurch by the sudden onset of red tape and small print. Additionally, it is notable that the list of exclusions are not a fair reflection of the disease burden of this population: the alarming number of services that women are unable to easily access as part of comprehensive reproductive health are testament to that. By and large, it is understandable that insurance companies would want to keep a tight handle on spending and payouts, especially when having to work with a relatively small number of customers. It has, however, been disappointing that for professionals who are well versed in betting on the macroeconomics of health and profiting off savvy investments, the clear advantages of a demographic youth boom such as Kenya’s has not created a space in which to partner with the state in more scalable ways to make healthcare available for more people.

It is impossible to consider healthcare without considering the effects of harambee, ubuntu or community contributions. Many Kenyans have reaped the benefits of belonging to a culture that values, for many reasons, coming together to help a person in need. The person does not even have to belong directly to our tribe, religion or family: we will sacrificially find coins to help someone who has been visited by the misfortune of an illness whose treatment surpassed their ability to pay.

However, the intervention of the many is suited to a one-time issue which will hopefully go into remission forever. The burdens of a chronic condition can quickly elicit compassion fatigue in even the most charitable people. Additionally, personal finances are finite, especially in shaky economic times, and the same person who could be generous at one moment can find his circumstances changed radically during a subsequent request. Because of the unpredictable nature of misfortune and the opaque nature of healthcare costs, someone can so easily come from contributing to another’s issue only to find himself the next victim of these particular debts that can so easily impoverish. Moreover, healthcare costs are unrelenting: they don’t care whether the person is working (and in the case of some illnesses and conditions, the sufferer’s ability to do so is actually taken away) or able to pay for them; they just continue to rack up. It is a terrible and cruel thing for any person to have to contemplate whether it is fair that they cannot raise the amount of money they need in order to guarantee healing and well-being in this life.

It is impossible to consider healthcare without considering the effects of harambee, ubuntu or community contributions. Many Kenyans have reaped the benefits of belonging to a culture that values, for many reasons, coming together to help a person in need.

Light at the end of the tunnel

Despite the fact that it would be easy for cynicism to set in, there are actually several things to be optimistic about as regards healthcare in this country. First among these is that we can always hope that the seemingly renewed state commitment to health for all can be a multipartisan agenda whose achievement can transcend the short-term possibilities of political gain for a few. We may, for many reasons, actually get the high political will and follow-through with this that would not only make it a success but also be a shining light for the failures in provision of other public goods for Kenyan citizens. The massive strides forward we are seeing in Makueni County, helmed by its determined governor, Kivutha Kibwana, are practical attempts at universal healthcare that redefine it as possible, not merely as an ambitious pipe dream.

Secondly, the labour conflicts in this sector have illuminated and mapped out the gaps faced by the civil servants who work in it. Because of this, we have a much clearer picture when we look at the issues raised by both them and the patients or service consumers about what is wrong, and are thus in a much better position to look for solutions, with the great advantage of a multidimensional approach.

The presence of devolution is a mixed bag. Many argue that the complexities of healthcare service provision meant that Counties were prematurely bequeathed this responsibility, especially without a data-driven approach to truly understanding the direct concerns of each county. Others had hoped that because each county has such distinctly different needs, the room for and success of innovative solutions that have been created by this separation from national overview can outperform the wide blanket of country-wide strategy by far. Again Makueni County’s innovative methods stand out significantly. All agree, however, that we need a much slower, more deliberate plan to tease out the relationship between the state and the county as regards the healthcare for citizens, especially along the lines of who pays for what.

A fourth advantage is the position of Kenya regionally and continentally as a hub for quality and ambition as regards healthcare policy and practice. Kenya’s public sector is known across the continent for its progressive, almost radical HIV care, treatment and prevention policies. Kenya was the second country in Africa and is still among a minority in the world to roll out pre-exposure prophylaxis to the masses and is deeply involved in research and experimentation towards both a cure and a vaccine.

Another example is our no-nonsense approach to maternal mortality, most recently elaborated as the Beyond Zero campaign led by the Country’s First Lady, Margaret Kenyatta. This campaign has been highly praised globally and is being studied to map out how its implementation can be replicated in other spaces. We’re currently debating and drafting legislature on fertility treatment and surrogacy, and despite our societal and religious conservatism, have been able to shift sexual and reproductive health conversations, especially as part of women’s rights, in very significant ways. The private sector has not been left behind; for many of the region’s citizens, Kenya, and Nairobi in particular, are destinations for quality specialist care and access to services that are not available to them at home. There are definitely ethical concerns in turning a country into a medical tourism hub offering services that are not available for the majority of its own citizens. It is, however, a comfort to note that the ingredients for success are already here.

Kenya’s public sector is known across the continent for its progressive, almost radical HIV care, treatment and prevention policies. Kenya was the second country in Africa and is still among a minority in the world to roll out pre-exposure prophylaxis to the masses, and is deeply involved in research and experimentation towards both a cure and a vaccine.

A follow-up to this is the rising numbers of both facilities and care workers in training. Again, we remain aware that tertiary institutions in this country, and the wider education sector, have also had their struggles with labour tensions, privatisation, underemployment and reduced funding from central government, but that is a whole other article. On the bright side regarding health, there are many more training opportunities available, but the vast majority of these are for first certificates, diplomas and degrees. Specialist training programmes for all cadres of healthcare givers are still inordinately expensive, and the government-sponsored opportunities for those have long waiting lists at both national and county levels.

One other place that Kenya has had some tensions is in negotiating the differences in roles between clinical officers, nurse practitioners and doctors. The facts on the ground remain that we still have a dire shortage of primary care interventionists, and our hybrid approach that allows varied cadres to see patients covers a much larger population base than a purist model would. That being said, we could still do with a more iterative, responsive understanding of who is trained to do what, so that patients are very clear about the clinical boundaries of each cadre.

A final point to note (and this list is by no means exhaustive) is that there is a general change in public attitudes to healthcare, the result of the diffuse access to information that has been occasioned by the Internet. There is more education about topics that were previously covered over by a lot of stigma and ignorance: one example is mental health. Because of this, the public has been empowered to ask more questions and demand timely, satisfactory answers from individual care givers, institutions and the sector at large. A part of it is definitely a more entrenched awareness of their rights as citizens as broken down in the Constitution, which is very explicit about the right to health and even specifically, access to emergency care. Citizens are also able to take to social media streets and host online conversations and debates, which have become offline calls for accountability that have been successful in stopping malpractice and neglect. The media are also taking the need for accessible, comprehensive information more seriously, and there has been a significant rise in health-centred human interest stories, and more expert journalists who are able to unpack complex health issues in ways that Kenyans are happy to learn from, engage with, analyse and debate.

There is a lot of room to stick it out and hope for the better—just because so much has been so bad for so long does not invalidate the good things that have been happening under the radar. All said and done, though, we must wait and see if true universal healthcare is possible within the context of what Kenyan healthcare has been and has the potential to be.

Continue Reading

Trending