Error by Design: How SHA’s AI System is Failing Kenyans

What happens when a system designed to guarantee the poorest Kenyans access to the highest attainable standard of healthcare ends up overcharging them for health insurance, using their living conditions and lifestyle to determine premiums? #ErrorByDesign, produced by Joy Kirigia, Purity Mukami, and Gabriel Geiger as a collaboration between Africa Uncensored, Lighthouse Reports, and The Guardian, investigates how SHA’s AI algorithm is overcharging the poorest while undercharging the richest.